Making it Easy with Digital Tools & Services
Dear Valued Customer,
Your continued business, partnership, and feedback are important to us. Regal Motion Control Systems is here for you and we’re dedicated to making it easy for you to do business with us both traditionally and digitally.
Our annual customer engagement survey returns in September and we’re excited to receive your candid feedback. The COVID-19 pandemic has dramatically changed our world. In this year’s survey, please let us know how we can help your business during this time. Your input helps us make improvements to strengthen our business and meet your needs.
We are excited to share recent enhancements we’ve made based on your prior feedback, along with a spotlight on the updates to Regalrexnord.com and our new Perceptiv™ intelligence brand. These enhancements include:
- The Availability Program to provide upfront bearing shipment information for TODAY, EXPRESS and QLT (Quoted Lead Time) classified Sealmaster®, McGill® and Browning® bearing products.
- Proactive Shipment Notifications for select Sealmaster and McGill bearing customers.
- Regal Training Academy which offers dozens of on-line modules to provide training on our differentiated products and services. Register today to start your e-learning experience.
- Reliable products and solutions to help reduce nuisance maintenance and downtime to make it easier to manage shifting schedules and social distancing. Check out our IP69K suite of products designed to withstand harsh washdown environments and keep production going.
A Spotlight on our Digital Tools and Services:
When it comes to digital enhancements, we’ve got you covered. Recently, we improved your experience to make it easy to transact, specify products, and find what you need, when you need it, using Regal applications. We merged three MCS websites into Regalrexnord.com, to save you time and provide you a first class, mobile-friendly experience. Listen to the podcast on our new website updates to learn more about these great new features.
We also recently launched our new brand Perceptiv intelligence, which bundles our improved digital experience with our connected products and services.
Perceptiv intelligence uses cloud-based technology to track, report, communicate, and share performance data. It brings together products, services and solutions to create a continuum for optimization and greater efficiency. Plus, it streamlines billing, e-commerce and ordering.
With all these improvements, we’re excited to hear what you think. Be on the lookout for additional communications regarding our customer engagement survey in September. Your input makes us faster, better, stronger in order to better support you.
Stay safe and well,
President, Regal Motion Control Systems