Service and Support Keeps Cooling Towers Online
Equipment failure is a fact of life in any industry. Keeping equipment in good running order aids in preventing frequent failures. Breakdowns do happen. In that event, it’s important to prepare for a quick recovery and mitigate any losses.
In recent years, cooling towers have become a standard sight at industrial plants and other large facilities. The towers house fans that work around the clock, providing safety and comfort for workers and other building inhabitants. Cooling tower fans chill water for air conditioning, power generation, and other vital processes while relying on components like gear drives, couplings and brakes for support.
For 30 years, Regal Rexnord has manufactured cooling tower support equipment and developed a track record of being the industry leader. When equipment fails, customers know they're in good hands. Thanks to fast turnaround times, Regal Rexnord gets customers the equipment they need when they need it. This quick turnaround means support requests can be filled in days to reduce downtime and avoid costly long-term shutdowns.
What Happens when a Cooling Tower Fails
Unfortunately, like all mechanical equipment, breakdowns happen out in the field. Tower equipment failures happen year-round. However, more failures happen during warm weather as the fans and supporting equipment must work harder in higher temperatures.
No matter the failure's cause, cooling tower operators will eventually need to replace couplings or gear drives (or sometimes both). These vital components are responsible for transferring power to the fans. Without them, the fans won't work. Failure and downtime can cost facilities tens of thousands of dollars.
When equipment like couplings or gear drives break, the best option is to get replacement parts from the manufacturer.
Customers Know to Call Regal Rexnord
Many original equipment manufacturers recommend Regal Rexnord products due to their trusted performance. To ensure minimal downtime and significant savings on replacement and repair costs, Addax composite couplings and brakes, as well as Falk gear drives, can oftentimes be found on new towers and as the new customer-preferred solution. Regal Rexnord also has many customers who have switched from competitor equipment. We also offer a direct replacement for customers who operate competitor equipment, such as Amarillo* gear drives, and can offer them Falk CTA gearboxes, along with better lead times and pricing. Customers who have switched see less downtime and significant savings on replacement and repair costs.
Regal Rexnord’s Experience Gets Customers Back Online
Regal Rexnord is the industry leader in cooling tower support equipment. When it comes to replacement parts, as the leader in cooling tower equipment, Regal Rexnord has developed the capability to ship replacement parts quickly. Customers know about quick turnaround times for new equipment. A system of short lead times and great product availability means Regal Rexnord is able fulfill replacement orders even more quickly.
Regal Rexnord gets support calls for cooling tower equipment daily. Customers call Regal Rexnord when cooling tower equipment breaks down, and we deliver. When the call comes, Regal Rexnord sends the part out, the operator replaces it, and the tower goes back online.
There are several factors to this quick turnaround time. First, Regal Rexnord knows our customers. When a call arrives, Regal Rexnord has the application data on hand. We know what size the customer needs and can ship out a replacement the same day if the call comes before 10:30 a.m. Central Time. This expedited service is unique to the industry. With decades of experience in cooling tower equipment, Regal Rexnord has created a component system to support this quick turnaround.
Regal Rexnord can keep up with demand because of customer communication and supply inventory. That's something that competitors can't match. If you're a Regal Rexnord customer who needs cooling tower component support, contact our Commercial Operations team.
If you run our competitor's equipment and want reliable service for cooling tower component support, switch to Regal Rexnord. Check out the Falk CTA series of gear drives, designed specifically for cooling tower systems.
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We're here to help. Our team of experts is ready to help energy-efficiently power your business.*Amarillo is believed to be the trademark and/or trade name of Amarillo Gear Company and is not owned or controlled by Regal Rexnord Corporation.